Privacy Policy

1. Introduction Welcome to Star Tech. This Privacy Policy explains how Star Tech ("we," "our," or "us") collects, uses, discloses, and protects personal and sensitive data in connection with our B2B eCommerce website ( https://www.star-tech.co ) and our Mobile App ("Services").

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Services.

2. Entity Information This Privacy Policy applies to Star Tech and its affiliated companies, as named in the app’s Google Play listing and website. For inquiries, please contact us at [ startechcns@gmail.com ] .

3. Data We Collect We may collect the following types of personal and sensitive data when you use our Services:

• Account Information: Name, company name, email address, phone number, and password for account creation.
• Order and Transaction Information: Purchase history, payment details, and billing/shipping addresses.
• Contact Information: Business contact details such as addresses, emails, and phone numbers.
• Device Information: Information about your device, including IP address, browser type, operating system, and app usage statistics.
• Location Data: Approximate location data based on IP address or user input.
• Communication Data: Any data shared when you contact us via email, forms, or chat services.

Sensitive User Data: We do not collect any sensitive personal data such as financial account numbers or government IDs without explicit user consent.

4. How We Use Your Data We use your personal and sensitive data for the following purposes:

• To provide and maintain our Services, including account registration, processing orders, and enabling transactions.
• To communicate with you regarding order updates, inquiries, and customer support.
• To enhance user experience through personalized features and content.
• To monitor app usage and improve our website, app, and Services.
• To comply with legal and regulatory obligations.

5. Data Sharing and Disclosure We do not sell your personal data. However, we may share your information under the following circumstances:

• With Service Providers: Third-party vendors, including logistics partners, payment processors, and IT service providers, who assist us in providing the Services.
• For Legal Purposes: If required by law, court order, or government regulation.
• In Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

6. Data Retention We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, users may request deletion of their data by contacting [ startechcns@gmail.com ] .

7. Data Security We implement industry-standard measures to safeguard personal and sensitive data. These measures include encryption, secure servers, and restricted access protocols to prevent unauthorized access, disclosure, or loss.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

8. User Rights You have the following rights regarding your personal data:

• Access and Correction: Request access to or correction of your personal information.
• Data Deletion: Request deletion of your data where applicable.
• Withdrawal of Consent: Opt-out of certain uses of your personal data, such as marketing communications.

To exercise your rights, please contact us at [ startechcns@gmail.com ] .

9. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze traffic, and enable core website functions. You can manage your cookie preferences through your browser settings.

10. Third-Party Links Our Services may contain links to third-party websites or apps. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in legal, technical, or business developments. The latest version will always be available at https://www.star-tech.co/policies/privacy-policy .

12. Contact Information If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Privacy Officer
Email: [ startechcns@gmail.com ]
Company: Star Tech Computer and Security
Website: https://www.star-tech.co

Thank you for trusting Star Tech.